Membership or purchase questions
Questions about charges on your credit card
Cancellation of services
Refund or credit request
Contact UsWe will be glad to assist you
Who is ChargePay.net ?
ChargePay.net bills under various names in order to protect your privacy.
For all billing inquiries, please locate your order first by clicking here or contact us for assistance.
For all purchase inquiries such as membership, login or technical issues, please locate your order first by clicking here or contact us for assistance. From there, you will be directed to the appropriate organization that can help you with your membership or purchase.
Can I get information on the membership / product I have purchased?
ChargePay.net is a customer support service used by ChargePay BV. so although we cannot resolve the problem you are experiencing with your purchase, we can redirect you to the right person who can help you.
Please locate your order first by clicking here or contact us for assistance.
I did not receive a sales confirmation email. Why? A sales confirmation / receipt email is sent with each order that ChargePay.net processes. You must enter a valid email address each time that you make a purchase to ensure that you'll receive your confirmation/receipt. Please note that many email accounts are now protected by spam filters that often intercept automatically generated emails such as these: Please make sure you check your junk mail folder if you have this option activated on your email. To search for a reply from us, it should be coming from the firstname.lastname@example.org address.
I have a question not answered by the FAQ! What do I do? If you didn't find an answer to your question, or you haven't been able to find the information you were looking for about a charge on your credit card, please contact us by clicking here.